10/27/22 update: this position has closed. Thank you!
POSITION TITLE: Volunteer Manager
TYPE: Full Time
SALARY: $60,000 – $70,000
POSITION OBJECTIVE: The Volunteer Manager will focus on building, expanding, and maintaining a community of volunteer supporters committed to serving the needs of our participants. They will be responsible for running and managing the volunteer program while supervising a team of Volunteer Coordinators, leading community outreach events to expand the volunteer network and build positive community relations with external partners to include corporations and foundations. Using their creativity, the Volunteer Manager will develop strategic recruiting and retention strategies to recruit and retain volunteers and promote a culture of inclusion, respect, and collaboration.
- Oversee daily operations of the Volunteer department to include but not limited to developing and managing budgets; managing and developing staff; developing, implementing and enforcing standards and policies; coordinating group visitations from community organizations and corporations.
- Identify program needs with department heads; develop and implement volunteer recruitment strategies to attract a sufficient pool of volunteers to support VEAP’s operational capacity.
- Develop and implement a comprehensive volunteer retention strategy to include but not limited volunteer appreciation activities.
- Onboard and orient new volunteers and volunteer groups.
- Recruit from and manage the Americorps VISTA program.
- Oversee the development of volunteer trainings ensuring they have the necessary knowledge, skills and ability to succeed in supporting the advancement of VEAP’s strategic goals.
- Lead continuous improvement initiatives by conducting ongoing evaluations of the volunteer program, its processes, policies and activities; and implement improvements as necessary.
- Manage and provide program data and metrics in a timely manner as requested; develop and administer volunteer satisfaction survey.
- Model and foster a culture of inclusion, respect, and collaboration between colleagues, volunteers and staff that will facilitate good relationships between volunteers and staff.
- Support the Advancement department by attending community outreach events, building and maintaining corporate, community, and individual partnerships.
EDUCATION AND EXPERIENCE:
- Associates Degree.
- Minimum of 5 years of experience managing program and staff with at least 1 year coordinating volunteers in a nonprofit environment, or equivalent combination of training and experience that provides the required knowledge, skills and abilities.
- Working knowledge of managing budgets with good financial awareness; proficient with MS Windows to include Excel, PowerPoint, Word, Outlook and Teams.
- Strong interpersonal and communication skills with the ability to deal with a diverse range of people; proven ability to inspire, influence and motivate others; experience building and nurturing relationships with individuals, organizations, and businesses.
- Demonstrated ability to model and foster a supportive, respectful, collaborative work environment.
- Demonstrated ability to balance information and decision making, able to solve problems or overcome issues quickly and creatively.
- Ability to work in a fast-paced and dynamic environment with demonstrated ability to handle information in a confidential manner.
- Bachelor’s degree
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, type, walk short distances, talk, and hear. Must be able to use a computer keyboard, and mouse. The employee must occasionally lift and/or move up to 5 pounds. Specific vision abilities required by this job include close vision and distance vision, ability to adjust focus.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will work in a typical office environment. The noise level in the work environment is usually moderate.
VEAP is an Equal Opportunity Employer
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.
- VEAP is committed to keeping the workload balanced and respecting the space needed to take personal time to care for your well-being.
- Flexible, family-friendly schedule with options for remote and in-person working options.
- 22 days of Personal Time Off (increases by three days each year of employment), plus 12 paid holidays and your birthday off
- We provide medical and dental plans, some plans paid at 100%. Additional voluntary vision, and short- and long-term disability.
- 5 percent of annual salary contribution to 401(k) retirement plan starting 30 days after your hire date, immediately vested.
Interested candidates should send resume and cover letter to [email protected] before October 21, 2022 at 5 p.m. No phone inquiries please.