VEAP loves our volunteer corps of 3,000 people! In our Volunteer Spotlight series, we highlight their amazing work and dedication in advancing VEAP’s mission.

When did you get involved with VEAP?

I started volunteering at VEAP in March 2014. I have been lifelong friends with Jim Cross who used to work at VEAP and he encouraged me to volunteer here. I had recently retired from a 40 year career in the banking business, most recently in IT project management. Also, my mother was a member of Oak Grove Lutheran Church and she was a lifelong supporter of VEAP and Meals on Wheels.

What volunteer roles do have with VEAP? What is your favorite?

I have volunteered in phone intake, operator, and volunteer greeter. I really enjoy the operator role because I like the connections I can make with people. I want to be the happy voice on the end of the phone line and help them connect with resources at VEAP.

What keeps you volunteering with VEAP?

Volunteering at VEAP is a response to my faith life. My faith is not complete without sharing it.

Is there a particular moment or favorite memory that stands out from volunteering?

I try to remember that the people calling in for services are coming from a place that I do not know and it is my job to try to help them. I enjoy the conversations I have with clients, some of them are just so delightful. I also really enjoy getting to know other volunteers and developing friendships with them.

What might someone be surprised to learn about you?

I write poetry. I majored in English in college and I have always enjoyed poetry, it helps me to express my feelings.

What do you do when you aren’t volunteering?

I am active in my church and I care for my dog, Lohi. She is getting older now and pretty dependent on me. Her name means Salmon in Finnish and it is also the maiden name of my grandmother.

What would you tell someone who is thinking about volunteering at VEAP?

Nothing we have is really ours so we ought to give some back.

Is there anything else you’d like to share? The staff here are amazing. This organization really gets a lot done with a limited number of paid staff!

Thank you, Bonnie!

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